Shipping & Returns

Shipping

We provide contactless delivery to homes and businesses across New Zealand - excluding Stewart Island, Great Barrier Island, Waiheke Island and the Chatham Islands. 

Shipping fees as follows:

• Free shipping for orders $80 and over (excluding Stewart Island, Great Barrier Island, Waiheke Island and the Chatham Islands).
• $7 shipping fee for orders under $80
• $3.50 shipping fee for orders under $21

It's as simple as that.

‍

Returns

Unless there is a fault with your order, we’re unable to offer returns for food items. If your order is not up to standard for any reason, please don’t hesitate to email us at orders@chia.co.nz or phone us at (+64) 21 167 0707.

What happens if a bottle breaks during shipping?

Because we work with recyclable glass bottles, it’s possible for them to break during shipping. Please let us know if this has happened by email to orders@chia.co.nz, and we will replace your order promptly.